Cancellation and Refund Policy

You may return the product you purchased within ten (10) days from the delivery date, provided that it has not been opened, damaged, altered, or used, and remains in the condition in which it was delivered. Before returning the product, you must send an email to info@talproj.com including the invoice number and order number of the product. In this email, you are also expected to briefly explain the reason for the return. Once we receive your email, we will inform you of the return address and instructions. After receiving these details, you can send the product you wish to return in its original packaging via MNG Cargo, our shipping partner, or hand-deliver it to the specified address. If returning the product via courier, you must notify us at info@talproj.com with the courier company details used for shipping. Please inspect the package in the presence of the delivery representative if you suspect any damage during shipment. If the product is damaged, request a report from the courier company and do not accept the delivery. Please note that accepting the package indicates that the courier company has fulfilled its obligations. If the product or its packaging shows any signs of opening, damage, breakage, tampering, tearing, use, or other such alterations, or if the product cannot be returned in the condition it was delivered, the return will not be accepted.